Guides
STANDARD BRACKETED EVENTS (SINGLE/DOUBLE ELIMINATION)
A standard bracketed event on Rival X consists of Single Elimination and/or Double Elimination formats. See below for an explanation of each format. **Single Elimination Tournaments:** - All players/teams who register and check into a Single Elimination tournament will be placed into a standardized bracket. - Matchups are populated at random unless seeding is specified. - When the tournament starts, each player/team will play 1v1, 2v2, 3v3, etc. against the opponent assigned to them. - If you lose any match/series in a Single Elimination tournament, you’ll be knocked out of the tournament. **Double Elimination Tournaments:** Double Elimination tournaments are like Single Elimination tournaments, however you are not immediately knocked out of the tournament if you lose once. - If you win all your matches, you’ll remain in the “winner’s” bracket with others who are also undefeated. You will then have to play against the winner from the loser’s bracket in the finals to determine 1st place. - If you lose a match, you’ll be moved to the loser’s bracket alongside any other players/teams who have lost a match. - If you lose a match in the loser’s bracket, you are knocked out of the tournament for good. - If you're in the loser's bracket, you can still win the tournament by remaining undefeated and winning twice against the top player/team in the winner’s bracket.
PROFILE SETUP AND CUSTOMIZATION
After creating an account on Rival X, you will be prompted to customize your profile and add gamertags/stream links to your account. Some of these fields are optional, but the more information you have on your profile, the easier it is to register for tournaments and gain more exposure for your streams, website, etc. See below for a list of all profile customizations: - Profile Icon: Choose a background color and an emoji that best fits you! Rival X Creators can further customize their profile with custom profile pictures and profile banners. - Display Name: This appears front and center on your profile page for everyone to view. Please choose a safe-for-work username. - @ username. This cannot be changed after it’s been confirmed, so make sure you’re happy with it before completing your profile. - Profile Bio: Tell us a little about yourself! This is optional. - Linked Accounts: You can add your Gamertag, PS ID, EA ID, Nintendo ID, Steam ID, Activision ID, Epic ID, Riot ID, or Battle.net account to your profile. Additionally, you can link socials such as Twitch, Discord, Twitter (X), Instagram, TikTok, YouTube, Merch Shops, or your website to your account. Anyone who visits your profile page can able to click on and view this information, or visit links that you’ve included. After you’ve completed your profile, you're good to go and can start playing in tournaments! If you want to change your profile at any time or update your account information, follow these steps: - While logged in, click the profile icon in the main menu bar (the circle icon with an emoji on it) - Click “Edit Profile”. From here, you can edit your Profile Icon, Display Name, Social Links, and Gaming Account Connections. - Rival X Creators can add a custom profile picture and a custom profile banner on this page.
LEADERBOARD (FFA) TOURNAMENTS
A Leaderboard tournament is a format in which all players have a specified amount of time, AKA a “submission/play window”, to submit their best scores/stats to the tournament leaderboard in hopes of coming out on top at the end! This submission/play window can be anywhere from 1 hour to 3, 7, or even 30 days long! If you’re registered for a leaderboard tournament, please follow these steps to participate and submit your score(s). 1. Log into your Rival X account here. Click the “Home” button (the house icon) from the main menu bar. There, you will see the tournament tile(s) for the event(s) you’re registered for in the “My Tournaments” section. Click the tile for the tournament to be taken to the tournament page. 2. Take note of the submission window duration in the schedule box on the tournament “Overview” page to ensure you don’t miss it, as well as the game settings and scoring outlines listed on the “Rules” tab. You should do this prior to starting gameplay. 3. Begin gameplay on your preferred platform (Xbox, PlayStation, PC, Switch, etc.) using the proper game settings as listed on the “rules” tab of the tournament page. For example, this could be Fortnite “Zero Build – Solos" or Fall Guys “Classic Knockout – Duos”. 4. Click the “Submit Results” button on the tournament page > Enter a score based off of the scoring outline > Upload screenshots of your best score(s) > Type your stream link in the submission window box. 5. You do not have to play for the full submission/play window. You can play as much or as little as you’d like and submit your score as many times as you’d like. 6. Each time you submit a score, a moderator will either accept or decline your score with a reason attached. You can find whether your score was accepted or declined through the “Notifications” tab (the bell icon), OR through the tournament page by clicking “Manage Submission”. Whether your score is accepted or declined, you can always resubmit within the submission/play window. Score submissions will not typically be accepted after the submission/play window closes. Streaming Requirements: Leaderboard tournaments typically require all players to stream for tournament moderators to review scores and uphold tournament integrity. Streaming specifications will be listed in the “Rules” tab and in the Announcements section on the “Overview” tab.
HOW TO CHECK INTO A TOURNAMENT AND GET TO YOUR MATCH PAGE
Please read these instructions on how to play in a tournament on Rival X: Once you’re signed up for a tournament, you must also check into your tournament on gameday by clicking the “Check In” button on the tournament page. Check-in opens 1 hour before the tournament starts. Remember: If you do not check in, you will not be placed into the bracket! When the tournament starts, you must go to your personal match page with your opponent within 10 minutes of the match start time. You can do this one of 3 ways: 1. Click “Go To Match” at the top of the tournament page 2. Click the colored banner at the bottom of your screen showing your gamertag and your opponent’s gamertag 3. Click the bell notification icon in the menu bar and click on your matchup Once you’re on your match page, you’ll see your opponent’s gamertag. You can then message them by clicking the “Message Opponent” button to set up your match(es) and start playing your game/series. Once you’re done with your game/series, head back to your match page and enter your final game/series score. If your score doesn’t match your opponent’s score, you may either: 1. Accept your opponent's score 2. Click “Dispute Score”. If your score has been disputed, you should upload any photo evidence on your match page for a moderator to review. You may also click “Message Moderator” on your match page if needed and a moderator will join you in your chat to help settle the dispute. Once your first match is over, if you won you will automatically move on. Simply repeat the process of going to your match page with your next opponent until the tournament completes or you get knocked out.
CONTACTING SUPPORT AND MODERATORS
REQUESTING SUPPORT Sometimes you may find yourself in need of support, whether you’re playing in a tournament or simply have questions about the Rival X platform. To contact a support representative or moderator, you should first log into your Rival X account. If you can not log into your Rival X account, please email support@gorival.com. Upon logging into your account, please use one of the following methods to contact support: 1. Click the hamburger menu on the main menu bar (the 3 horizontal lines) and click “Help”. Type your inquiry and send. Responses from Rival can be found via the “Messages” tab through the main menu bar 2. From any tournament page, scroll down and click the “Need Help?” button. Type your inquiry and send. Just like above, responses can be found in the “Messages” tab. 3. Once a tournament starts and you’re on your match page with your opponent, click “request moderator”. Responses will appear in the “Messages” tab.
How to Play in a Tournament
1. Once you've signed up for a tournament, you also have to check into your tournament by clicking the check in button on this page (check in opens 1 hour before the tournament starts). IF YOU DO NOT CHECK IN DURING THE CHECK IN PERIOD, YOU WILL NOT BE PLACED IN THE BRACKET. 2. When the tournament starts, you must go to your personal match page with your opponent within 15 minutes of the match start time. You can do this 3 ways: i. click “go to match” at the top of the tournament page, ii. click the colored banner at the bottom of your Rival X screen, or iii. click the bell notification icon in the Rival X menu bar and select your matchup. 3. Once you’re on your match page, you’ll see your opponents gamertag and EA ID. You can then send them an invite from your console/PC/etc. and start playing your games/series. You can also message your opponent via DM using the “message opponent” button on your match page. > _NOTE: For console play, you must have a valid and active online account in order to connect to your opponent._ 4. When you’re done with your game/series, please enter your final game/series score on your match page. If your score doesn’t match your opponent’s score, you may either: i. accept your opponents score, or ii. click “dispute score”. If your score has been disputed, you may click “message moderator” and a moderator will join you in a DM chat to help settle the dispute. 5. Once your first match is over, if you won you will automatically move on. Simply repeat the process of going to your match page with your next opponent until the tournament completes or you get knocked out. For more information, visit [here](https://rivalx.gg).